Welcome to Designs by Ja9

Fused Glass, Jewelry and Gifts

Shop Policies

ORDER PROCESSING

I always try to ship your order as quickly as possible. If it is in stock, I will ship it out within 48 hours.  Some items are made to order and will take 1 to 2 weeks to send. Normally, I can make it and ship within a week. I will send you an email upon receiving your order and let you know when it will ship. If you are in a rush, please email me and let me know so I can do my best to get it to you by the time you need it.

SHIPPING & DELIVERY

I will ship USPS mail with tracking and insurance.  You will receive an email with a tracking number once your order is shipped. I cannot be not responsible for delays in shipping or delivery, once the package is in the hands of the USPS.  I do not pay shipping, duties, or taxes on any items that are returned.

PAYMENT OPTIONS

I accept major credit cards and payments through PayPal.

SALES TAX

Applicable Sales Tax will be added on orders at checkout.

MONEY BACK GUARANTEE

I want you to be completely happy with your Art Prints.   Please contact me within 14 days if there are any problems and I will be happy to refund your purchase price (less shipping) or send a replacement.  your item must be in the same condition that you received it, unworn or unused, and in its original packaging.

100% SECURE ORDERING

The security of your personal information is exceptionally important to me. Your order will be processed via a secure server and the personal information you submit to me will be completely protected.

Free Shipping

Free shipping on all orders from USA

Secure Payment

We offer safe shopping guarantee

100% Satisfaction

14 day money back guarantee

Online Support

If you have any problems please contact us for help.